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Regulations

In this section you will find the terms and conditions of the website and store available at - www.mrjakos.com
It contains all the rules that apply to this website. For your easy reference, we have arranged the rules in a special section. This will help you to get quick access to the sections of our terms and conditions that are of most interest to you.
  1. Store - an online store through which the Buyer can place an order. The store is available at: www.mrjakos.com.
  2. A system is a set of hardware and software devices that work together to process and store, send and receive data over telecommunications networks by means of a network-specific terminal device, otherwise known as the Internet.
  3. Rules and Regulations - these rules and regulations.
  4. Customer - a person who concludes an agreement with the Seller directly related to its business activity, when the content of this agreement shows that it does not have a professional nature for that person, resulting in particular from the subject of its business activity, made available on the basis of the provisions on Central Register and Information on Economic Activity.
  5. Consumer - a person making a purchase from the Seller not directly related to its business or professional activity.
  6. Civil Code - the Civil Code of April 23, 1964 (as amended).
  7. Contract - an agreement concluded outside the entrepreneur's premises or at a distance within the meaning of the Act on consumer rights of May 30, 2014 in the case of Consumers and a sales agreement within the meaning of art. 535 of the Civil Code.
  8. Subject of the contract - products and delivery being the subject of the contract.
  9. Order - Buyer's declaration of intent made through the store, clearly specifying: the type and quantity of products; payment method; place of delivery of the item; the type of delivery and the Buyer's data used directly to conclude the contract between the Buyer and the Seller.
  10. Personal data - any information relating to an identified or identifiable person.
  11. Personal Data Administrator: Patryk Pietrzak, street name, postal code, Lodz,, NIP number, REGON number, e-mail: jakos72@gmail.com.
  12. Delivery - The type of transportation service together with the carrier and the cost of such service.
  13. For information on delivery, available shipping methods and any costs for the respective carriers, please contact  https://www.mrjakos.com/en/shipping/
  14. Postal address - name and surname or name of the institution and detailed address data, i.e.: street, building number, apartment number, postal code and city.
  15. Contact information: Company name, Street name, Zip code, City, Tax ID number, Business registration number, Email address.
  16. Product - the minimum and indivisible number of items that can be the subject of the order and is given in the Seller's store as a unit of measure when determining its price (price / unit).
  17. Goods - the object or items being the subject of the contract, in particular the Product.
  18. Product card - a subpage of the Store, containing information about the single product.
  19. Cart - a list of products made of the products offered in the store selected by the Buyer for the purpose of making a purchase.
  20. Buyer - Consumer or Customer.
  21. Lead time - the number of hours or working days specified on the product card.
  22. The moment of delivery of the goods - the moment in which the Buyer or a third party indicated by him for collection takes possession of the goods.
  23. Place of issue of goods - postal address or point of collection (place of issue of the goods that is not a postal address) indicated in the order form by the Buyer.
  24. Proof of purchase - a receipt, invoice, bill or confirmation of a transfer (transaction) issued in accordance with the relevant regulations.
  25. Authorized entity - an entity authorized to out-of-court resolution of consumer disputes within the meaning of the Act on out-of-court resolution of consumer disputes of September 23, 2016, as amended.
  26. Payment - method of payment for selected goods and delivery included at the following address: https://www.mrjakos.com/en/payment/
    • Payments in the store are handled by PayPro SA 60-327 Poznań, ul. Kanclerska 15 NIP 779-236-98-87, REGON 301345068 District Court Poznań, KRS 0000347935;
    • The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznan Nowe Miasto and Wilda in Poznan, 8th Commercial Division of the National Court Register under the number KRS 0000347935, NIP 7792369887, REGON 301345068;
    • Payments in the store are also handled by PayPal Polska Sp. z o.o. with headquarters in Warsaw, ul. Emilii Plater 53, 00-113 Warsaw (KRS: 0000289372, NIP: 5252406419, REGON: 141108225).
  27. ODR internet platform - an EU website operating on the basis of Regulation (EU) No 524/2013 of the European Parliament and of the Council of May 21, 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009 / 22 / EC and available at webgate.ec.europa.eu/odr.
  28. Consumer law - the Consumer Rights Act of May 30, 2014.
  29. RODO - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  30. Privacy Policy - rules, obligations and rights of the processing of Buyer's Personal Data by the Administrator.
  31. Privacy Policy can be found at: https://www.mrjakos.com/en/privacy-policy/
  32. UOKiK Register - a register of authorized entities kept by the Office of Competition and Consumer Protection pursuant to the Act on out-of-court resolution of consumer disputes of September 23, 2016, as amended, available at: gov.pl/rejestr_podmiot_uprawnionych.php.
  33. Seller: Patryk Pietrzak, street name, postal code, Lodz, NIP number, REGON number, e-mail: kontakt@mrjakos.com.
  34. Defect - a physical defect as well as a legal defect.
  35. Physical defect - incompatibility of the item sold with the contract, if the item:
    • has been delivered to the Buyer in an incomplete state;
    • does not have the properties that the Seller has provided to the Buyer;
    • does not possess properties that it should possess due to the purpose specified in the contract or resulting from the circumstances or intended use;
    • is not suitable for the purpose of which the Buyer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections to such an intended use;
    • does not have the properties provided by the manufacturer or its representative or the person who places the item on the market within the scope of his business activity, and the person who, by placing his name, trademark or other distinguishing sign on the item sold, presents himself as the manufacturer, unless the Seller He did not know these assurances or, judging reasonably, he could not know, or they could not have influenced the Buyer's decision to conclude the contract, or if their content was corrected prior to the conclusion of the contract;
    • in case of improper installation and commissioning, if these activities were performed by the Buyer, who followed the instructions received from the Seller or another third party for which the Seller is responsible.
  36. Legal defect - a situation where the item sold is the property of a third party or is encumbered with the right of a third party, and if the restriction in the use or disposal of the item results from a decision or judgment of a competent authority.
  37. Complaint address: Company name, ul. Street name, Zip code, City, e-mail address: kontakt@mrjakos.com.
  1. The Regulations contain rules of contract conclusion between the Seller and the Buyer in the Store.
  2. The Seller undertakes to deliver the Products free from defects.
  3. All prices quoted by the Seller are expressed in the Polish currency and are gross prices (including the tax previously included in the price). Product prices do not include the delivery cost specified in the Delivery Price List.
  4. The Seller reserves the right to make changes to the prices of products on an ongoing basis. The said entitlement does not affect orders placed before the effective date of the newly determined product prices.
  5. All dates are calculated in accordance with art. 111 of the Civil Code, i.e. the period marked in days ends with the end of the last day. While if the beginning of the period marked in days is a circumstance, the date on which the event occurred is not taken into account when calculating the date.
  6. The Seller shall have the right to conduct promotions and sales under specific conditions.
  7. The Seller provides the Buyer using the system with the correct operation of the Store in the following browsers: Chrome version 10 or newer, IE version 7 or newer, Opera version 9 or newer, FireFox version 3 or newer, Safari with the latest JAVA and FLASH versions installed, on screens with resolution over 1024 px horizontally. Using third-party software that affects the functioning and functionality of browsers: Chrome, Internet Explorer, Opera, FireFox, Safari may affect the correct display of the website, therefore, in order to obtain full functionality of the Store, turn them all off.
  8. The seller does not charge any fees for long distance communication.
  9. Confirmation, recording, preservation and disclosure of all material provisions of the contract shall take the form of the following The contract for the purpose of future access to this information shall take the form of:
    • confirmation of the order by sending an e-mail to the previously indicated e-mail address by the Buyer;
    • available on the website: the withdrawal form, information about the right to withdraw from the contract or Regulations.
  10. The seller informs about known warranties given by third parties for products in her store.
  11. The Seller shall not be liable for the lack of possibility of using the Shop due to technical reasons attributable solely to the Buyer, such as lack of Internet access or incorrect browser settings.
  12. The buyer can use the option of saving his details in the store to facilitate the process of placing a new order. To do so, the buyer needs to provide a login and password for access to his/her account. The login and password are a string of characters determined by the Buyer, who shall keep them confidential and prevent any unauthorized access by third parties. After logging in, the Buyer shall be able to After logging in, the buyer can view, correct, update, and delete his account.
  13. The buyer is obliged to:
    • use the store in a manner consistent with the laws of the Republic of Poland and the provisions of the Regulations;
    • not to engage in misinformation about the store and its operations, products, or any content contained on the site itself (Spam);
    • use the store in a way that does not interfere with its functioning, in particular by using certain software or devices;
    • use the store in a manner that is not disruptive to other Buyers and the Seller.
  1. A contract with the Buyer shall be entered into upon order placement.
  2. Orders in the Store may be placed by the Buyer 24 hours a day, 7 days a week, excluding possible technical breaks related to updating the Store or for reasons beyond the scope of the Seller's responsibility.
  3. The order is considered to be submitted correctly if all data allowing for the correct identification of the Buyer are entered into the electronic order form, including in particular the telephone number, e-mail address, and postal address. Lack of correct data will result in the failure to process the order.
  4. In order to place an order, the Buyer should perform at least the following steps:
    • adding the product to your cart;
    • proceeding to cart;
    • selecting the type of delivery;
    • selecting the type of sex;
    • providing your postal address and other data necessary to complete the order;
    • placing an order using the "place an order" button.
  5. Sending the subject of the contract takes place within the time limit specified on the product card, while for orders consisting of many products, it takes the longest date from those specified on the product cards. The time limit begins with the completion of the contract.
  6. The Buyer is entitled to cancel a correctly placed order until the Seller commences the order by sending an appropriate statement by e-mail to the Seller's e-mail address: kontakt@mrjakos.com.
  7. The purchased subject of the contract is sent together with the sales document selected by the Buyer with the type of delivery selected by the Buyer to the Delivery Address indicated by the Buyer, along with the withdrawal form.
  8. If the order cannot be processed within the time limit specified in the Regulations due to the lack of the ordered Product or the ordered quantity of Products, the Seller shall immediately notify the Buyer by phone or via e-mail and propose a different order fulfillment date. If the Buyer does not accept the new order fulfillment date, then the order is considered void, and neither party is liable for non-fulfillment of the order.
  9. For products labeled "Pre-order", the expected shipping date is given in the product description. The Seller reserves the right to change the shipping date and exclude certain promotions in the case of orders including products marked with the "Pre-order" label and other products available in the Store. The order of goods with different delivery times is sent only after all the goods required to complete the order are completed.
  1. The costs of financial transactions are borne by the Buyer.
  2. The following payment methods are used in the Store:
    • payment via internet banking - transaction settlements take place via Przelewy24;
    • payment via internet banking - transaction settlements take place via PayPal Polska;
    • traditional bank transfer directly to our MBank company account.
  1. The buyer has the right to withdraw from a distance contract, without giving any reason and without incurring costs, except from the costs specified in art. 33, art. 34 of the Consumer Law.
  2. The declaration of withdrawal from the contract may be submitted by the Buyer on a form prepared in accordance with the guidelines of the Consumer Law. These forms are available at: https://www.mrjakos.com/en/returns/. The declaration may also be submitted in a different form consistent with the Consumer Law.
  3. The deadline to withdraw from a distance contract is 14 days from the delivery of the order.
  4. The Buyer returns the goods that are the subject of the contract from which he withdrew on his own. The Buyer bears the direct costs of shipping the goods to the Seller.
  5. The Seller shall immediately confirm to the Buyer the receipt of the declaration of withdrawal from the contract to the e-mail address (provided when concluding the contract or other if provided in the submitted statement).
  6. The buyer does not bear the costs of delivering digital content not recorded on a tangible medium.
  7. In accordance with Art. 38 of the Consumer Rights Act, in case of digital products that do not have a material medium, the customer loses the right to return when the file has been downloaded.
  8. The Buyer is obliged to immediately return the goods to the Seller, but not later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to return the goods before its expiry.
  9. In case of withdrawal from the contract, the contract is considered void.
  10. The buyer is responsible for reducing the value of the goods being the subject of the contract, resulting from using it in a way that goes beyond what is necessary to establish the characteristics, functioning and nature of the goods.
  11. The Seller, no later than 14 days from the date of receipt of the declaration of withdrawal from the contract submitted by the Buyer and delivery of the returned goods to the Seller, will return the payments made by the Buyer together with the delivery costs equal to the cheapest available delivery option in the Store. The Seller will not reimburse the Buyer for other additional costs in accordance with Art. 33 of the Consumer Law.
  12. The Seller shall refund the payment using the same method of payment as made by the Buyer, unless the Buyer has expressly agreed to a different method of payment, which does not involve any costs for him.
  13. Pursuant to Article 38 of the Consumer Law, the Buyer is not entitled to withdraw from the contract:
    • in which the subject of the service are goods that after delivery, due to their nature, are inseparably connected with other goods;
    • in which the subject of the service is non-prefabricated goods, manufactured according to the consumer's specifications or serving to satisfy his individual needs;
    • in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the contract;
    • in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
    • in which the subject of the service is goods that deteriorate quickly or have a short shelf life;
    • in which the subject of the service is goods delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons;
    • for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
    • for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.
  14. The Seller may withhold the reimbursement of the payment received from the Buyer until the goods are returned or the Buyer provides proof of returning the goods, whichever occurs first.
  1. The Seller is liable to Buyers on the terms set out in Art. 556 of the Civil Code and subsequent ones for defects (warranty). The seller, pursuant to art. 558 §1 of the Civil Code completely excludes liability to entities other than the Buyer due to physical and legal defects (warranty).
  2. In case of a contract with the Buyer, if a physical defect has been found within one year from the date of delivery of the goods, it is assumed that it existed at the time of transferring the ownership of the goods to the Buyer.
  3. If the sold goods have a defect, the Buyer may:
    • submit a statement requesting a price reduction;
    • make a declaration of withdrawal from the contract;
    • submit a statement on the replacement of the goods with one without defects.
  4. The Seller is obliged to replace the defective product with a non-defective one or remove the defect within a reasonable time without undue inconvenience to the Buyer.
  5. The Buyer may - instead of the removal of the defect proposed by the Seller - demand the goods to be replaced with a defect-free one, or instead of replacing the goods, demand the defect to be removed, unless it is impossible to bring the goods into conformity with the contract in a manner chosen by the Buyer or would require excessive costs compared to the method proposed by the Buyer. The Seller, while assessing the excess of costs, the type and significance of the defect found, the value of the goods free from defects, as well as the inconvenience to which the Buyer would otherwise meet the completion of such an order are taken into account.
  6. The buyer cannot withdraw from the contract if the defect is insignificant.
  7. If the sold goods are defective, the Buyer may also:
    • demand replacement of the goods with goods free from defects;
    • demand the removal of a defect in the goods.
  8. Within 14 days, the Seller will respond to the provisions based on Art. 561(5) of the Civil Code: requests to remove the defect, statements about the request to reduce the price, requests to replace the item with one free from defects. The Seller, within 30 days (Article 7a of the Consumer Law), will respond to any other Buyer's statement that is not covered by the fourteen-day period specified in the Civil Code. Otherwise, it is considered that he considered the Buyer's statement or request justified.
  9. The Seller may refuse to satisfy the Buyer's request if it is impossible to bring the defective goods into conformity with the contract in the manner chosen by the Buyer or would require excessive costs compared to the second possible method of bringing the defective goods into conformity with the contract.
  10. The Seller shall bear the costs of replacement or repair, except as provided in Section 13.
  11. The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the goods to the Buyer.
  12. The Seller is obliged to accept the defective goods from the Buyer in the event of replacement of the goods with goods free from defects or upon withdrawal from the contract.
  13. The Buyer's claim for the removal of the defect or the replacement of the goods sold with the goods free from defects expires after one year from the date of finding the defect, but not earlier than two years from the date of delivery of the goods to the Buyer.
  14. In case of pursuing one of the rights under the warranty before a court or an arbitration court, the time limit for the exercise of other rights that the Buyer is entitled to in this respect shall be suspended until the final conclusion of the proceedings. It also applies accordingly to mediation proceedings, however, the time limit for the exercise of other warranty rights due to the Buyer begins to run from the date of the court's refusal to approve the settlement concluded before the mediator or the unsuccessful completion of the mediation.
  15. Within the deadlines specified above, the Buyer may submit a declaration of withdrawal from the contract or price reduction due to a physical defect of the ordered goods, while if the Buyer requested replacement of the goods with a product free from defects or removal of the defect, the deadline for submitting a declaration of withdrawal from the contract or price reduction begins when the deadline for replacing the goods or removing the defect expires ineffectively.
  16. The expiry of any deadline for finding a defect does not exclude the exercise of rights under the warranty if the Seller has fraudulently concealed the defect.
  17. The Seller, if he is obliged to provide financial services to the Buyer, will perform them without undue delay, no later than within the time limit provided by the law.
  18. To exercise the rights under the warranty for legal defects of the goods sold, points 8 and 11 above apply, however the period starts from the day on which the Buyer learned about the defect, and if the Buyer learned about the defect only as a result of an action a third party - from the date on which the judgment given in a dispute with a third party becomes final.
  1. The Personal Data Administrator collects and processes personal data only to the extent that it is justified by a contractual or legal obligation.
  2. The Personal Data Administrator is responsible for the lawful processing of personal data, the Buyer's rights related to his personal data for the rules of collecting, as well as processing and storing personal data.
  3. The consent of the Buyer to the processing of personal data is voluntary, and the consent to the processing of data for a specific purpose may be withdrawn at any time.
  4. The privacy policy contains detailed solutions for the protection of personal data related to the use of the store before and after placing an order, as well as placing an order.
  5. The Personal Data Administrator processes the personal data of the Buyers on the basis of consent and in connection with the legitimate interests of the Seller.
  1. The Seller reserves the right to amend these regulations for the following reasons:
    • expanding or changing the functionality of the Store, including introducing new services provided electronically or changing existing functionalities;
    • the need to adapt the regulations to the recommendations, orders, rulings, provisions, interpretations, guidelines or decisions of authorized public authorities;
    • the need to adapt the regulations to the legal provisions that have a direct impact on these regulations and resulting in the need to modify the regulations in order to comply with the law;
    • the need to remove errors, ambiguities or spelling mistakes that could possibly appear in the regulations;
    • anti-fraud;
    • change of technical conditions for the provision of services by electronic means;
    • improving customer service;
    • change of electronic addresses, names, contact details, identification numbers or links contained in the regulations;
    • changing the process of concluding contracts via the Store.
  2. Registered Buyers will be notified by e-mail about changes to the Regulations and their scope (to the e-mail address provided during registration or ordering). The notification will be sent at least 30 days before the new regulations come into force.
  3. Nothing in these regulations is intended to infringe the Buyer's rights. It cannot be interpreted in this way, because in the event of non-compliance of any part of the regulations with applicable law, the Seller declares absolute compliance and application of this law in place of the challenged provision of the Regulations.
  4. In matters not covered by these regulations, the relevant applicable legal provisions shall apply. Disputes, if the Buyer so wishes, are resolved through mediation proceedings before the Provincial Inspectorates of the Trade Inspection or the arbitration process at the Provincial Inspectorate of Trade Inspection. The buyer may also use equivalent and lawful methods of pre-trial or out-of-court dispute resolution, e.g. via the EU ODR internet platform or by selecting any authorized entity from among those listed in the UOKiK register. The seller declares his intention and agrees to an out-of-court resolution of the consumer dispute. As a last resort, the matter is settled by the court having local and material jurisdiction.
  5. The current version of the regulations is always available to the Buyer in the "Regulations"tab. During the execution of the order and throughout the entire period of after-sales care of the Buyer, the regulations accepted by him when placing the order shall apply, except when the Buyer considers it less favorable than the current one and informs the Seller about the selection of the current one.
These Website Regulations have been drawn up in the version number: "1.0" and are valid from November 10, 2022.
This document can also be downloaded in its official form, a PDF version, which is available at - Terms of service - MrJakos.com